01. Accepted Payment Methods

Select a method displayed at checkout and follow the provider's instructions. Prices are displayed in USD unless another currency is clearly shown. Your bank may apply currency conversion or other charges under its own terms.

02. Authorization & Verification

Orders may be subject to payment authorization, transaction verification, identity checks, or fraud-prevention review. Your bank or provider may request verification, decline a transaction, or place a temporary authorization hold. Release timing is controlled by the financial institution.

03. Checkout Security

Our store uses Shopify commerce and checkout infrastructure. Payment information is transmitted and processed through Shopify and applicable payment providers using their security procedures. Nurevoya™ does not store complete card numbers on its own storefront systems. We may receive limited transaction and payment-status information needed to confirm orders, manage payments, prevent fraud, and provide support. No internet transmission or electronic storage method can be guaranteed completely secure.

04. Taxes & Shipping Charges

Checkout displays applicable product prices, discounts, shipping charges, taxes where applicable, and final total. Review the order summary before confirming payment.

05. Payment Confirmation

An order confirmation acknowledges receipt of your order request. Additional payment, inventory, or fulfillment checks may be required before dispatch. Check spam or junk if the email is missing, or contact support with your checkout email and available payment reference.

06. Refunds

Approved refunds are normally issued to the original payment method. After an approved return is received and inspected, eligible refunds are initiated within 5–10 business days. Your bank or provider may need additional time to post the credit. See our Return & Refund Policy.

07. Payment Questions

If you notice an unrecognized transaction, contact your bank or provider promptly and notify our support team. Never email your full card number, security code, or account password.